Summit has received the Quality Certification according to ISO 9001: 2008 by Bureau Veritas Certification Entity. The standard defines the requirements for the construction, in an organization, of a quality management system, in order to conduct business processes, improve effectiveness and efficiency in product realization and service delivery, obtain and increase customer satisfaction.
The customer and his satisfaction are the focus of ISO 9001, every activity, application and monitoring of the activities/processes are intended to determine the maximum end-user satisfaction. The application phases of the Standard start from the definition of Procedures and records for each single process or macro process identified within the organization. Every step is done with a careful analysis of business opportunities - definition of the company mission and vision expressed through the Quality Policy. A close monitoring commensurated with the business reality is carried out on the human and material resources.